The essentials
Privacy at a glance
CarryCore processes personal information when you create an account, browse our marketplace, place an order, contact support, or interact with our services. We use that information to provide the experience you request, keep the platform safe, and meet applicable obligations.
Encrypted by design
Sensitive traffic is protected in transit using industry-standard security controls.
Purpose limited
We collect information needed to deliver orders, protect accounts and improve CarryCore.
You stay in control
You can request access, correction or deletion of eligible personal information.
Information
What we collect
The information we process depends on how you use CarryCore. It may include:
Your username, email address, authentication information and profile preferences.
Selected games and services, order status, instructions and support conversations required to fulfil a purchase.
Transaction status, billing details and limited payment metadata. Complete card credentials are handled by payment providers, not stored directly by CarryCore.
IP address, browser type, device information, pages visited, approximate location and diagnostic events.
Messages and attachments you choose to send to customer support or service professionals.
Purpose
How we use information
Deliver services
Create and manage orders, payments, progress updates and account features.
Protect the platform
Prevent fraud, investigate abuse and secure accounts and transactions.
Provide support
Answer questions, resolve disputes and communicate service updates.
Improve CarryCore
Understand performance, fix issues and develop useful features.
Safeguards
Security and retention
We use administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, loss or disclosure. No online service can guarantee absolute security, so we continually review risks and improve our controls.
We retain information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal or security requirements. Retention periods differ by data type and purpose.
Your control
Your privacy choices
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of eligible personal information. You may also withdraw consent where processing relies on consent.
Questions and requests
Contact our privacy team
Your privacy request deserves a clear answer.
Contact us with your account email and enough detail to understand the request. We may need to verify your identity before responding.
We may update this policy as CarryCore evolves. Material changes will be communicated through the platform or by other appropriate means, and the effective date above will be revised.